Frequently Asked Questions

Do I have to buy additional software with this package?
Is the software a working copy or is it free trial software?
What if I don't have a credit card? What payment options are available?
How is this Product delivered?
Can I use my own images?
What is meant by Reseller Rights to Products I modify?
What are the Resale Rights to this Product and are there any restrictions?
Are there Reseller Rights included with the Bonus Software?
How do I access 1600+ ebook ready-made covers?
Is this product Macintosh compatible?
Can I get a refund, if I change my mind?
How do I modify the ready-made ebook covers?
How much time will it take me to learn & create box covers?
If I have difficulty downloading or uploading any products. What should I do?
How long does it take to receive my products? What should I do if it is more than 24 hours?
What if I do not have an image editor that I normally work with?
How large are the files to download?
What kind of support can I expect?

Are there any Customer Support Restrictions I should be aware of?

Do I have to buy additional software with this package?

It will not be necessary to purchase any additional software to create ebook box covers or regular style ebook covers. All necessary software are included in the product package download center.

Is the software a working copy or is it free trial software?

All software provided are working copies. There is no free trial software offered in this product package download. You will be able to install the product on different pc's if you wish, without any additional costs. The first bonus software is not freeware, and has resell rights included with it. However, the second bonus software is freeware and cannot be resold. You certainly are welcomed to pass it on to others as it is a valuable program to use. You may not pass on or distribute the tutorials, the ebook download center, or links included in it to others.

What if I don't have a credit card? What payment options are available?

You can use Paypal by signing up with Paypal.com or use your existing Paypal Account to send payment. Paypal offers you payment through the Paypal Account, Credit Cards, or e-Check. It is not necessary that you become a Member of Paypal to use their secure payment services. You can use this link to find out more about Paypal Secured Payment Services.

If you prefer, you can send a United States Money Order to pay for your Products. If you wish to send a United States Money Order, please contact us at eBookDigitalStore@triad.rr.com with the subject line 'Send Details To Pay By USA Money Order.

How is this Product delivered?

Once your payment is completed and verified, you are directed to a registration page. It will be necessary for you to register the email address you made payment with. The email addresses will be confirmed and you will be sent the link for your download center within a short time. You will be able to download the center to your Desktop (instructions are provided) and you can access the Tutorials and files easily and as often as you require. You do not have to download your products and files all at one time. You can watch the tutorials as many times as necessary to become expertise in creating your covers. The Tutorials are viewed online and can be paused and navigated forwarded and backward including jumping to specific positions for easy learning.

Can I use my own images?

You can use any images you wish to with any of the 1600+ ready-made ebook covers and with the second bonus box ebook cover software. The first bonus software has pr-made templates that you add text to and pr-made graphics you can use also. You can use your own images also, however, you will have to experiment and test for correct compatibility sizes to work with.

What is meant by Reseller Rights to Products I modify?

Once you add or make changes to any of the 1600+ read-made ebook covers, you are free to sell them as your own. This applies to any of the fronts, sides and top images also. The ebook covers used in this product as examples or samples in the training and or tutorials should not be copied, redistributed, or resold without making changes to the graphics.

What are the Resale Rights to this Product and are there any restrictions?

SORRY, THERE ARE NO RESELLERS RIGHTS INCLUDED WITH THIS SALES MINI-SITE and TUTORIALS

You are authorized to 1) use, 2) modify and 3) resell any or all of the eBook Covers you are instructed to download in this eBook under a separate product as long as they (the eBook Covers) 1) are modified and made different from their current graphic image and or content, 2) are not redistributed or resold using this copyright eBook or it’s contents, text and or the downloadable files, and 3) are not providing the future purchaser the very same download URL address links and or eBook Covers from this product that are protected by this copyright.

This means you can not copy, reproduce, distribute and or provide. offer or make available this product and any of the links in this product to your customers, associates, organizations and or any other individuals. The product and the contents are for your exclusive use only.  There are absolutely no Reseller Rights included with this product and its contents. 

Should you have questions or you are in doubt what you are authorized to sell as your own product, please contact me at pcsii@triad.rr.com. I will be pleased to answer your questions or provide you a more detailed description and acknowledgement of your authorized rights. 

Are there Reseller Rights included with the Bonus Software?

YES! You have RESELLER RIGHTS included with the INSTANT EBOOK COVER CREATOR. This is Bonus #1 Software. You must provide the software download links as you may not provide to your customer access to these product links.

The BOX MAKER SOFTWARE CAN BE OFFERED AS BONUS ONLY, BUT NOT SOLD. This is Bonus #2 Software. You must provide the software download links as you may not provide to your customer access to these product links.

How do I access 1600+ ebook ready-made covers?

The ebook covers are categorized and split up into different files and labeled under file folders. The largest file folder is approximately 4 megabytes and the smallest is approximately 1.13 megabytes.

There is a download page included in the Download Center that has all the ready-made ebook cover images sectioned and categorized with its link for easy access. The files are zipped for efficiency in downloading and will have to be unzipped to use the ebook cover graphics. It will require you have an unzipping software application installed on your compute. If you do not have such software, a link is made available to download for free. 

If you require a more in depth description, please email me with your specific details.

Is this product Macintosh compatible?

No! This is a Microsoft Windows © compatible product. It works on all MS Windows versions.

Can I get a refund, if I change my mind?

Due to the type of product purchase this is and because it is discounted so greatly, I do not provide any refund. Once you are provided with the download link to the product and access is obtained, I cannot prevent you from accessing or using it in the future. Since the product cannot be returned, a refund is not applicable. If circumstances prevent you from downloading or using the product, please email me with the difficulties. If there is no resolve and you cannot use the product, a refund will be considered.

How do I modify the ready-made ebook covers?

There are many ways you can modify the images and ready-made ebook covers, however training and educating you on how to modify your images is not an integral part of this Frequently Asked Questions content. Consequently, it cannot be addressed in the FAQ. You will require an image editor. If you do not have one, I can provide a quality graphics application. Additionally, a Word Processor, sometimes, can easily modify your images using it graphics tools included in the application. There are many software 'image editing' programs available. Many can be downloaded as freeware with no cost. Others, can be used on a trial basis and then purchased when the trial expires.

Modifying and editing images is a separate objective. You can learn more by learning more about Mastering Web Graphics.

How much time will it take me to learn & create box covers?

Naturally, any learning curve depends upon each individual and their ability to follow the instructions specified. Many times, we tend to jump in prior to reading any instruction manual or watching any training tutorials provided for easy and quickly learning.

If you jump into these products prior to viewing the tutorials or reading instructions, it will take you a great deal more time than if you were to read over any instructions made available or watch any tutorials that have been provided.

Honestly, if you watch the tutorials, you will attain greater benefits, learn very quickly, and be creating your ebook covers within minutes once you open the software and begin. However, if you jump into downloading files and not understanding what they are used for, you will not learn as quickly or as easily. You might even become frustrated and not have an organized approach to your projects. This will result in longer learning periods and less productivity. Additionally, you could miss many of the tips and detailed steps the trained professional has provided for you either in the instructions or tutorials.

If I have difficulty downloading or uploading any products. What should I do?

If you are having difficulty in downloading your products, you should immediately consider a few different conflicts that could be occurring.

1-- It is possible you may have a 'popup blocker' running that prevents your transfer and download. Try disabling your popup blocker software to see if that makes a difference.

2-- It is possible any anti-virus and or firewall running will also interfere with any downloads. Try disabling any prevention software such as those noted above to see if your downloads are resolved.

3-- If those attempts do not resolve your difficulties, try copying any URL links and pasting them into a separate browser. If you are unable to actually copy to paste, make sure you write down the exact URL address to type into your browser address and then depress the 'go' button.

4-- If you are still unable to download your products, email me with any errors you may be getting. It is possible that the servers could be down for maintenance or unexpected events. I will be able to advise you of such events, if they have occurred.

Occasionally, an email gets lost or blocked by a filter. If you don't receive an answer to your email within 12 hours, resend the email.

I will try to diagnose the errors you may be receiving and find a resolve. It is possible that some pc's are sensitive to downloads and you may have to try downloading the product from another machine. If you are unable to download any products from another pc, I will have to send you the download on a cd(s). If that is the case, you will have to pay for the shipping and handling of the extraordinary events and there will be an extra cost of $7.95. You will have to make payment for shipping prior to sending.

How long does it take to receive my products? What should I do if it is more than 24 hours?

You are immediately provided the REGISTRATION URL link after verification of your payment. It will be necessary for you to register the email address you made payment with. The email addresses will be confirmed and you will be sent the link for your download center within a short time. If it becomes more than a few hours and you have not been able to access the download URL Link, please email me immediately. It should never be more than 12 hours, but usually is verified, confirmed and your download link is sent to you within 1 to 2 hours or less.


What if I do not have an image editor that I normally work with?

Image editors can be downloaded for free if they are freeware.. They can also be downloaded as trial software and then paid for if you like the program and continue to use it. If you use Microsoft Windows ©, it comes with Paint and you can use this program. You will find it under your Program Files - Accessories.

You can also learn more about graphics and image editors by viewing Mastering Web Graphics. 

How large are the files to download?

The files for download are separated to reduce the file sizes. The largest file folder is approximately 4 megabytes and the smallest is approximately 1.13 megabytes.

The files are zipped for efficiency in downloading and will have to be unzipped to use. It will require you have an unzipping software application installed on your compute. If you do not have such software, a link is made available to download for free. 

What kind of support can I expect?

Technically, you can expect to receive support (24/7/365) by email.

It is very rare any telephone communication takes place. However, there have been times phone conversations do occur.

Questions and answers can be emailed and replied to within a short period of time. It could take up to 12 hours for a return reply, but that is in rare cases. If you do not receive any reply within a 12 hour period, you should email again. It is always possible your first email will not get through.

It could be possible that unforeseen weather related or hazard conditions cause some downtime to the communications equipment. This occurrence will delay any replies or even lose your email. For this reason, you should always resend your email if you do not receive an answer within 12 hours.

Every attempt will be made to resolve your difficulties, however there is always the possibility that your PC, Internet Provider, or any software you may be running simultaneously while working with your website programming and or uploading of your products to your website, could be creating the difficulties. If that is the reason, then any resolve to your difficulties will depend on your capabilities to make adaptations, changes or modifications.

Are there any Customer Support Restrictions I should be aware of?

You will be required to read and review all information that is specified as instructions, reseller rights, etc. If there are stated specifications as to what not to do or stated as what to do and you do not comply, then you will be subject to legal enforcement of such specifications and instructions.

Restrictions apply to the use of the original website advert sales page, links and images included in this site's content.

Customer support restrictions would only be based upon any negative behavior you might display or disagreements occurring. For example, if any vulgarity or negative statements were made in any email or phone conversation, your customer support most probably would be restricted or discontinued and reported to the proper authorities.